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Whether you’re looking to automate your front desk, supercharge customer engagement, or enhance your website with Interactive FAQ agents — we’re here to help.

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    Frequently Asked Questions

    GenieUs AI Agents are smart, always-on virtual assistants that help customers in real time—answering questions, guiding them through tasks like form-filling or troubleshooting, and making support effortless. You can choose from three types: Video Agent, Voice Phone Agent, and Live Agent. They’re built to boost customer satisfaction, speed up response times, and make your support team more efficient.

    It’s easy to make your GenieUs AI Agent feel like part of your brand. You can personalize its tone, look, and behavior—whether it’s through AI-generated avatars, your own images, or a unique voice style. For businesses needing a fully branded solution, white-label options are also available. 

    Training your GenieUs AI Agent is both easy and adaptable. You can train it through multiple methods, including URL crawling, document uploads, direct text input, and custom Q&As. Additionally, you have the option to engage in direct conversations with your AI Agent for a more interactive training experience.

    Yes! GenieUs AI Agents can speak and understand multiple languages, so your customers can chat in the language they’re most comfortable with—no matter where they’re from. 

    Definitely. You can view every conversation your AI Agent has in real time through the Agent Conversations dashboard. It’s all transparent—so you can track queries, form submissions, and more with ease. 

    Your data is in safe hands. GenieUs AI follows top-tier security practices, using encryption and strict privacy protocols to protect all information collected or shared. 

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