Features
What GenieUs Can Do
Discover how GenieUs AI fits seamlessly into your workflow — from automating conversations to boosting team efficiency.
Real Conversations
Engage customers in real-time through voice, video, and chat — with AI that sounds human, not robotic.
Multilingual Communication
Break language barriers and build trust with AI that speaks your customer’s language.
Voice Call Tracking & Insights
Automatically record and transcribe calls, gain insights, and track data that helps convert leads faster.
Multiple Calls at Once
Scale your customer service without missing a single query — GenieUs handles unlimited conversations simultaneously.
AI Faces That Match Your Brand
Choose from 75+ AI avatars and voice styles — friendly, formal, or fun. Want a custom AI clone? You got it.
Effortless Booking & Scheduling
Handles appointment bookings, sends reminders, and keeps your calendar organized.
24/7, Always-On Support
GenieUs never sleeps. Offer instant, accurate support — any time, every day.
Hassle-Free Maintenance
Our support team is here to help with any technical needs — quickly and efficiently.
Automate and Save Time
Automate repetitive tasks, reduce costs, and free up your team to focus on what matters most.
Ready to Scale
Grow your business without growing your headcount. GenieUs helps you do more with less.
Seamless Website Integration
Embed your GenieUs AI Representatives directly into your website to instantly assist visitors, answer questions, and guide them — all in real time.
Frequently Asked Questions
GenieUs AI Representatives are smart, always-on virtual assistants that help customers/users/stakeholders/employees/patients, etc. in real time—answering questions, clearing doubts, providing accurate information, close sales, qualify leads, book and fix meetings, and making support effortless. You can choose from three types: Video Call, Voice Call, and Live Agent. They’re built to boost customer satisfaction, speed up response times, and make your support team more efficient.
It’s easy to make your GenieUs AI Representative feel like part of your brand. You can personalize its tone, look, and behavior—whether it’s through AI-generated avatars, your own images, or a unique voice style. For businesses needing a fully branded solution, white-label options are also available.
Yes! GenieUs AI Representatives can speak and understand multiple languages, so your customers can chat in the language they’re most comfortable with—no matter where they’re from.
Definitely. You can view every conversation your AI Representative has in real time through the Agent Conversations dashboard. It’s all transparent—so you can track queries, form submissions, and more with ease.
Your data is in safe hands. GenieUs AI follows top-tier security practices, using encryption and strict privacy protocols to protect all information collected or shared.
Absolutely. GenieUs AI Representatives grow with you. Whether you’re handling 100 chats or 10,000, they’re built to scale smoothly—without slowing down. Our flexible packages help you grow smart.
GenieUs AI Agents bring a lot to the table:
- Friendly & Human-like: Conversations feel natural and helpful.
- Real-Time Help: They’re quick, responsive, and always available.
- Scalable: Handle more queries without adding staff.
- Personalized: Tailor responses based on customer behavior.
- Automated: Free up your team by automating routine tasks.
- Efficient: Save time, cut costs, and improve support instantly.
There are many complex and interesting components to our AI Agents.
- Natural Language Processing (NLP)
- Knowledge base
- Decision-making engine
- Integrations
- Customization options
- Avatars
- Multi-channel support
- Data security and compliance
- Personalization engine
- Training module
Not quite. While both offer conversational capabilities, GenieUs AI Representatives go far beyond traditional chatbots. They understand context, manage complex tasks, work across channels, and even talk in voice or video. They’re smart, proactive, and adapt to your users in real time.
Yes! We offer ready-to-use templates for industries like real estate, education, banking, healthcare, and more—so you can launch faster with workflows that already match your business needs.
GenieUs AI Representatives work across your website at the moment.