How It Works
From subscription to launch, here's what to expect when you get started with GenieUs
Your End-to-End AI Assistant Setup in 5 Simple Steps
1
Subscribe & Get Started
Choose your plan and complete payment through our secure gateway (Stripe, Google Pay, Credit/Debit Card).
- Auto-generated invoice
- Confirmation via email, SMS & WhatsApp
- Instant access to your onboarding dashboard
2
Welcome & Intake
Receive a welcome email with a calendar link to book your Discovery Call.
Fill a short intake form covering:
- Business/Company Name
- Industry & Goals
- Overview of your services
3
Discovery Call (30–45 mins)
Meet with our team via Zoom/Google Meet to discuss:
- Your business, audience & offerings
- Goals & key challenges
- FAQs, resources & AI training material
*Bonus: Share any special requests!
4
Strategy & Setup Plan
We prepare a custom setup strategy tailored to your needs.
You receive a Project Tracker (Google Sheet) detailing:
- Scope of work
- Timelines
- Communication plan
Awaiting your green light before we begin!
5
Project Kick-Off
Once approved, our team gets to work!
We’ll keep you updated every step of the way as we build, train, and launch your personalized GenieUs AI Assistant.
Frequently Asked Questions
GenieUs AI Representatives are smart, always-on virtual assistants that help customers/users/stakeholders/employees/patients, etc. in real time—answering questions, clearing doubts, providing accurate information, close sales, qualify leads, book and fix meetings, and making support effortless. You can choose from three types: Video Call, Voice Call, and Live Agent. They’re built to boost customer satisfaction, speed up response times, and make your support team more efficient.
It’s easy to make your GenieUs AI Representative feel like part of your brand. You can personalize its tone, look, and behavior—whether it’s through AI-generated avatars, your own images, or a unique voice style. For businesses needing a fully branded solution, white-label options are also available.
Yes! GenieUs AI Representatives can speak and understand multiple languages, so your customers can chat in the language they’re most comfortable with—no matter where they’re from.
Definitely. You can view every conversation your AI Representative has in real time through the Agent Conversations dashboard. It’s all transparent—so you can track queries, form submissions, and more with ease.
Your data is in safe hands. GenieUs AI follows top-tier security practices, using encryption and strict privacy protocols to protect all information collected or shared.
Absolutely. GenieUs AI Representatives grow with you. Whether you’re handling 100 chats or 10,000, they’re built to scale smoothly—without slowing down. Our flexible packages help you grow smart.
GenieUs AI Agents bring a lot to the table:
- Friendly & Human-like: Conversations feel natural and helpful.
- Real-Time Help: They’re quick, responsive, and always available.
- Scalable: Handle more queries without adding staff.
- Personalized: Tailor responses based on customer behavior.
- Automated: Free up your team by automating routine tasks.
- Efficient: Save time, cut costs, and improve support instantly.
There are many complex and interesting components to our AI Agents.
- Natural Language Processing (NLP)
- Knowledge base
- Decision-making engine
- Integrations
- Customization options
- Avatars
- Multi-channel support
- Data security and compliance
- Personalization engine
- Training module
Not quite. While both offer conversational capabilities, GenieUs AI Representatives go far beyond traditional chatbots. They understand context, manage complex tasks, work across channels, and even talk in voice or video. They’re smart, proactive, and adapt to your users in real time.
Yes! We offer ready-to-use templates for industries like real estate, education, banking, healthcare, and more—so you can launch faster with workflows that already match your business needs.
GenieUs AI Representatives work across your website at the moment.
Ready to power up your customer experience with GenieUs?
Let’s build your smart assistant — fast, efficient, and tailored just for you.